Home Grown Outdoor Finishes (“we,” “our,” “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information, particularly as it relates to scheduling, project updates, and customer communications.
1. Information We Collect
We may collect the following information from you when you request a quote, schedule a project, or communicate with us:
- Name
- Address
- Phone number
- Email address
- Project details and scheduling preferences
2. How We Use Your Information
Your information is used to:
- Notify you of scheduled project start dates and arrival times.
- Provide reminders the day before your project begins.
- Update you promptly in case of delays due to weather, prior job complications, or unforeseen circumstances.
- Confirm or reschedule estimates and project meetings.
- Follow up on proposals you’ve received from us.
Sample Notification Messages:
- Weekly Schedule Notice – “Your job is scheduled to start sometime next week…”
- Date Confirmation – “Your job is scheduled to start during the week of [date]…”
- Proposal Follow-Up – “Hello! We wanted to take a moment to follow up on the proposal we sent you…”
- Project Start Reminder – “Your project is planned to begin tomorrow, [day/date]…”
- Estimate Appointment – “Your estimate is scheduled for today, [day/date] at [location]…”
3. Estimate Follow-Up and Communication Preferences
When you submit an estimate request, we use the contact details you provide to acknowledge your request by email and follow up by phone or email about your estimate, appointment, and project.
- Submitting the estimate form does not enroll you in marketing text messages. Any separate text-message service requires its own consent process.
- To update your communication preferences or ask us to stop follow-up, email info@homegrownoutdoorfinishes.com or call 717-367-7284.
4. Information Sharing
We do not sell or rent your personal information. We may share your details only as necessary to:
- Complete your project.
- Comply with legal requirements.
- Communicate with subcontractors or suppliers working directly on your project, and use website and measurement service providers as described below.
5. Data Security
We take reasonable steps to protect your information from unauthorized access, disclosure, or misuse. While no method of transmission is completely secure, we strive to use industry best practices to safeguard your data.
6. Your Rights
You have the right to:
- Access and review the personal information we hold about you.
- Request corrections to your personal information.
- Withdraw consent for communications.
7. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Home Grown Outdoor Finishes
Email: info@homegrownoutdoorfinishes.com
Phone: 717.367.7284
8. Website Analytics and Advertising Measurement
We use Google Analytics and Google Ads to understand website visits and measure advertising results, including estimate requests. These services use cookies and similar identifiers and may process browser, device, page-interaction and ad-click information. Google may replace our displayed phone number with a forwarding number for visitors arriving from an ad, allowing us to measure calls and their duration. Our Google Ads call assets have call recording turned off.
We also use Microsoft Clarity for interaction measurements, heatmaps and session replay to understand how people use the website and improve its content and usability. Clarity uses cookies and related technologies to collect website-usage information.
These measurement services process information under their own privacy policies. Learn more about Google’s use of information from partner sites and the Microsoft Privacy Statement. You can manage cookies through your browser settings; blocking them can limit measurement and some website functions. Contact us at info@homegrownoutdoorfinishes.com with privacy questions or requests.