Home Grown Outdoor Finishes (“we,” “our,” “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information, particularly as it relates to scheduling, project updates, and customer communications.
1. Information We Collect
We may collect the following information from you when you request a quote, schedule a project, or communicate with us:
- Name
- Address
- Phone number
- Email address
- Project details and scheduling preferences
2. How We Use Your Information
Your information is used to:
- Notify you of scheduled project start dates and arrival times.
- Provide reminders the day before your project begins.
- Update you promptly in case of delays due to weather, prior job complications, or unforeseen circumstances.
- Confirm or reschedule estimates and project meetings.
- Follow up on proposals you’ve received from us.
Sample Notification Messages:
- Weekly Schedule Notice – “Your job is scheduled to start sometime next week…”
- Date Confirmation – “Your job is scheduled to start during the week of [date]…”
- Proposal Follow-Up – “Hello! We wanted to take a moment to follow up on the proposal we sent you…”
- Project Start Reminder – “Your project is planned to begin tomorrow, [day/date]…”
- Estimate Appointment – “Your estimate is scheduled for today, [day/date] at [location]…”
3. Consent and Opt-In
By providing your contact information, you consent to receiving communications from us via phone, email, and text message for project scheduling and related updates.
- You may opt-in to receive these notifications by checking the consent box on our contact form or providing verbal consent during your initial consultation.
- You may opt-out of text or email notifications at any time by replying “STOP” to a text message or by emailing us at [insert email address].
4. Information Sharing
We do not sell or rent your personal information. We may share your details only as necessary to:
- Complete your project.
- Comply with legal requirements.
- Communicate with subcontractors or suppliers working directly on your project.
5. Data Security
We take reasonable steps to protect your information from unauthorized access, disclosure, or misuse. While no method of transmission is completely secure, we strive to use industry best practices to safeguard your data.
6. Your Rights
You have the right to:
- Access and review the personal information we hold about you.
- Request corrections to your personal information.
- Withdraw consent for communications.
7. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Home Grown Outdoor Finishes
Email: info@homegrownoutdoorfinishes.com
Phone: 717.367.7284